MBA623 Healthcare Management Report 1 Sample

MBA623 Healthcare Management Report 1

Assessment Description

In this individual assessment, students will demonstrate their understanding of healthcare management's broader determinants, considering its unique business nature and complex stakeholders within Australia's regulated sector.

Instructions

The healthcare management scenario you must focus on will be available via MyKBS’s ‘Scenario generator’ button in the subject's assessments tab.

• Once you click the button, the system will guide you through a few prompting steps, revealing specific details of the healthcare management scenario.

• After you have completed this step, you must save the generated scenario, which includes your name and student ID.

• Based on the healthcare management scenario details, you will need to prepare a written response of 800 words (no more). The response should demonstrate your ability to analyse the scenario and propose a solution considering relevant learnings and regulations discussed in weeks 2 and 3.

• In the appendix of your report, you must include your assigned scenario. Failure to do so will result in a zero grade. Please note that the appendix is not included in the word count

it is important to understand that information generated by GenAI tools, such as ChatGPT, Copilot, and DALL-E, may be unreliable, inaccurate, and incorrect.

Therefore, you must ensure you use these tools cautiously and only as an aid to help you find relevant sources of information or form an understanding of a concept or theory. In doing so, you must acknowledge GenAI use via appropriate in-text citation and referencing.

Solution

Introduction

The assignment provides the opportunity to understand healthcare management and its related determinants considering the unique business nature. Considering this an analysis of a healthcare management scenario will be provided in the study to understand whether it is in alignment with value-based healthcare (VBHC) or not. Followed by the analysis a solution would also be provided considering the scenario.

Analysis

The provided scenario in the appendix section significantly exemplifies a VBHC in a number of ways because it aligns with the fundamental goal of improving the health outcomes that matter to the consumers for MBA assignment expert while ensuring the financial sustainability of the organization.
A critical analysis of how the shift towards the consumer center care strategy by a private healthcare provider in Melbourne reflects VBHC principles is outlined below:

The scenario has emphasized health outcomes that matter to the consumers which is the fundamental base of VBHC. This is because the particular concept emphasizes the importance of measurable health outcomes that are meaningful to the patients rather than focusing solely on the service volume. For example, when the healthcare care organization undertook the decision to incorporate shared decision-making and personalized treatment plans it ensured that the patients receive care that is tailored to their unique needs and preferences (Teisberg, Wallace & O’Hara, 2020).

Considering the fact that VBHC is an integral part of patient-centered care therefore with the decision of the healthcare organization to focus on shared decision-making, the provider involves patients in their own care process which ensures that the treatment precisions are in alignment with their values, lifestyles, and goals. This is what consumer-centric care models define which is to understand and major consumer expectations of healthcare. By such an initiative not only is there a reflection of VBHC but it also fosters a sense of ownership to the patient regarding their own health leading to increased satisfaction and better engagement with their treatment plans.

VBHC could also be reflected in this particular scenario as it has focused on enhancing the patient feedback mechanism for continuous improvement. As per the principles of engagement and patients being the expected users of healthcare organizations, it is important to involve them (van Staalduinen et al. 2022). Therefore, this particular initiative by the concerned healthcare organization, which is implementing enhanced feedback mechanisms, can help them not only to be involved but also to track their consumer experience.

Response

In order to successfully adapt to patient-centered care while ensuring high-quality outcomes the provider in the scenario is required to follow the key solution of implementing a sustainable consumer-centred care model.

Under this particular solution, one of the primary initiatives that is required to be undertaken is to have a proper strategy planning process involved so that the implementation of the model can be done effectively. Focusing on the key concepts of patient-centered care, informed consent, and autonomy the provider is required to train healthcare professionals in communication strategies that facilitate shared decision-making and also introduce decision aid to help patients wave benefits and risk of treatment. Stakeholder analysis is also a key part of this particular solution because it would help in identifying the expected users' needs and based on that the implementation of personalized treatment plants with evidence-based waste practice can be introduced in the organization under the consumer center care model (Zanotto et al. 2021). By using predictive analytics and leveraging electronic health records assessment of patient risk and recommendation of tailored interventions can be obtained which would result in improved enhancement of the treatment effectiveness and efficiency by allocating resources based on individual patient needs. : Implementing a Sustainable Consumer-Centered Care Model Also requires defining consumer experience and therefore it is important that consumer experience indicators are utilized such as how often the patients listen carefully, and how often they are respected or spent time enough with. This would eventually enhance systematic procedures towards improved healthcare delivery.

As a part of the solution, gathering real-time feedback to assess care effectiveness and developing a real-time digital feedback system would help in engaging the patients to record their experience identify the pain points, and improve service delivery. Concerned Health providers of the scenario would require Data analytics to measure patient satisfaction refine treatment protocols and conduct regular patient focus groups to improve the service delivery (Naidu, 2019). All of this has the capability of not only implementing the consumer center care model solution effectively but also enhancing provider accountability leading to higher trust and engagement. It would also identify the gaps in care enabling timely intervention and service improvement.

Conclusion

VBHC aims to improve healthcare efficiency and therefore it has been significantly utilized by the concerned healthcare provider in the scenario given. By considering the solution of implementing a consumer-centered care model the concerned organization will be able to ensure better patient outcomes and long-term financial sustainability.

References

Naidu, M. (2019). Leadership and management strategies that promote the implementation of consumer-centred care in residential aged care facility. Journal of Biosciences and Medicines, 7(6), 73-101.

Teisberg, E., Wallace, S., & O’Hara, S. (2020). Defining and implementing value-based health care: a strategic framework. Academic Medicine, 95(5), 682-685.
van Staalduinen, D. J., van den Bekerom, P., Groeneveld, S., Kidanemariam, M., Stiggelbout, A. M., & van den Akker-van Marle, M. E. (2022). The implementation of value-based healthcare: a scoping review. BMC Health Services Research, 22(1), 270.

Zanotto, B. S., da Silva Etges, A. P. B., Marcolino, M. A. Z., & Polanczyk, C. A. (2021). Value-based healthcare initiatives in practice: a systematic review. Journal of Healthcare Management, 66(5), 340-365.