BSBTEC601 Review Organisational Strategy Coursework Sample

BSBTEC601 Review Organisational Strategy

Question 1: Identify four organisational policies that are relevant to the implementation of a digital strategy, and brie:y describe the speci;c features of each policy that are relevant to a digital strategy.

Data Privacy Policy: The following policy explains how an organisation gathers, processes, and manages personal information. This it is important in a digital strategy because it considers laid down laws such as GDPR. Some of them are encryption of data, consent, and virtually data breach notifications. These ensure the organisation has good policies that respect customer’s privacy and ensure that sensitive information is protected hence ensuring that the users trust the organisation (Da Veiga et al., 2020).

IT Security Policy: This policy defines the procedures for securing the organizational IT resources, the hardware, software, and data. These entail matters such as users’ access rights, emergency response measures, and security reviews among others. Examples of appropriate elements are firewalls, antivirus programs, and password protection norms. Adopting a coherent IT security policy minimizes the likelihood of a cyber-attack protecting the organization’s activities and image (Georgiou and Lambrinoudakis., 2020).

Acceptable Use Policy (AUP): The AUP spells out how the employees and users of the organization’s information technology resources such as computer systems, the internet and email should behave responsibly (Sunyaev and Sanyaev., 2020). They explain what employees should and should not do in order not to abuse the resources in cases of indulging in unethical behaviours. Persistent measures are such things as limiting the installation of unlicensed software, rules of conduct on the Internet and oversight mechanisms. This policy is very relevant in avoiding situations where people use the resources inappropriately or where there is a trend towards creating a professional appearance online.

Change Management Policy: This policy defines how changes to the organization’s digital systems assets, including the infrastructure, will be administrated. This entails outlining actions to plan, assess, execute changes along with change communication approaches to use for the stakeholders. These components consist of risk analysis, the ability to revert to a previous state, and approval processes. The existence of a good change management policy ensures that most of the changes whether during updates or migrations cause little interferences and all the changes are strategic to the achievement of the organization goals (Errida and Lotfi., 2021).

Question 2: How will you evaluate the effectiveness of your organisation’s digital strategy? Identify a methodology for review and provide two examples of data that you will analyse when reviewing a digital strategy. Respond in no more than C0 words.

Considering the methodological proposal for MBA assignment expert of the present work, the evaluation of a digital strategy can be made through the Balanced Scorecard(Camilleri., 2021). Financial analysis looks at why socially the strategy is located financially while customer analysis focuses on how the client perceives the strategy; internal process analysis is the efficiency and effectiveness by which the business processes facilitate the strategy; and lastly learning and growth analysis is the business’s ability to learn from an idea, implement it, and learn how to implement it better in the future. The objectives for each KiOs are as follows: When determining the KPIs to be associated with each of the five perspectives, it is necessary to note that the specification should be made commensurate with the success and effectiveness of a company’s local digital initiatives.

Two examples of data to analyse include: Yield curve data can be categorized into two classes of data to be analysed.

Financial Data: Some of the financial performance measures are ROI of digital sales, cost saving due to efficiency are few of a number of factors that provide a vivid picture of the strategic benefits (Almestarihi et al., 2024). For instance, one may decide to base the tendencies with reference to the proportionality of online deals in the evaluation of the effects of an e-commerce promotion.

Customer Engagement Data: This is the level to which the targeted areas of digital World is attracting the audiences by analysing the Website traffic, Website bounce ability and Social Media Likability. Another method through which managers use to assess the magnitude of the positive changes in customer experience, comprise of the feedback that they receive from customers, and customer satisfaction surveys.

Question 3: Identify at least three features of a digital strategy review plan.

Establishment of KPIs and Metrics: KPIs and metrics relevant to the organization should also have been outlined in the plan for a digital strategy’s review. These signs allow, for instance, to define the efficiency of different experiments and define further development prospects (Seeher et al., 2020).

Stakeholder Engagement and Feedback: Thus, it is relevant to involve employees, customers and/or partners for the purpose of the evaluation. It can therefore be of great worth in assessing the feasibility and success of the strategy in terms of the various stakeholders’ wants and needs as can clearly be noted.

Continuous Improvement Framework: The remit of the review should also have outlined procedures regarding ways in which the findings and conclusions of the review are likely to be useful in formulating the subsequent version of the digital strategy. This attitude assists in making sure that those, who have developed the given strategy, shall constantly fine-tune approaches that are fitting to the changes that shall persist in the markets and technological overlays in the marketplace.

Question 4: What are the steps involved in review of digital strategy plan? (in about 20-30 words)

Data Collection: For this purpose, it is necessary to collect performance data of the current digital initiatives on both quantitative and qualitative bases.

Data Analysis: Compare the outcomes with the known KPIs to measure the effectiveness and the efficiency of the digital plan.

Stakeholder Consultation: Consult with stakeholders regarding the outcomes of the identified digital strategy and its efficiency.

Report Generation: Gather all the collected data into a review report where major points of strengths, weaknesses, opportunities, and threats will be specified.

Strategy Refinement: Towards this end and from the review done above, the digital strategy will have to be reviewed and made more responsive to the organizational goals and the market.

Question 5: List any three sources to obtain relevant information on digital strategy.

Industry Reports: It’s not a secret that such digital reports from research firms like Gartner or Forrester are rich in detailed descriptions of trends, recommendations, and KPIs in different industries.

Competitor Analysis: When analyzing competitors’ digital initiatives, it is possible to speak about the industry benchmarks and inspiring ideas to be borrowed for your own strategy.

Market Research Studies: These studies offer information regarding the customers and what they are able to demand or seek in the market, over and above focusing on new technologies.

Question 6: List three types of information sources you will refer to when identifying benchmarks, best practices or areas for improvement for a digital strategy.

Industry Benchmarks: Benchmarking is effectively used because, comparison of key value results of the company with results of competitors help to identify the lacks and set up realistic goals for further improvement.

Case Studies: Other organizations’ success and examples, of their successful implementation of new technologies, not forgetting specific cases explain how the intended result was arrived at.

Expert Publications: Some of the company’s most requested short features with specific articles, white papers, and books involve more than one hundred articles and recommendations regarding the improvement of digital strategies.

Question 7: Brie:y describe (in 20-30 words) the following methods of analysis of review data:

1. qualitative analysis

2. quantitative analysis

Qualitative Analysis: This method can be used to analyze data that may not be in form of numbers, for instance, customers’ feedbacks, employee interviews, focus group discussions and the likes. The aim is to identify behavioral factors, preferences, and concepts affecting activity that may affect the digital strategy outcome (Kiger and Varpio., 2020).

Quantitative Analysis: This refers to qualitative data that include number base information on sales, visits on firm’s website, and conversion rate. It is applied where statistical methods are employed to analyze a set of data by searching for their regularities; in other words, the connection between certain characteristics and certain effects (Taherdoost., 20222).

Question 8: 1. format of a digital strategy review report

2. four main components of a digital strategy review report to be distributed to stakeholders

3. two methods of distributing the report to stakeholders

a. format of a digital strategy review report should include:

The format of a digital strategy review report typically includes the following sections: There are commonly used structures of the report when delivering a digital strategy review and they include the following:

Title Page: It is comprised by the name of the report followed by the date of its creation and, respectively, by the names of the authors.
Table of Contents: Provides all the section and subsections inclusive of the pages a particular work occupies.

Executive Summary: The overview of the significant findings and often-suggested conclusions together with the recommendations that may be introduced with the aim to enhance the given picture.

Introduction: Inform the reader of the topic that will be under discussion and the main aim of the specific review.

Methodology: Offers an account on the activities carried out in the conduct of data collection as well as the analysis made on the same data.

Findings: The assessment of the current state of digital presence and the efficiency of the applied digital strategy.

Recommendations: Some of the possible recommendations that can be made from the identification of the above findings are;

Action Plan: How the recommendations outlined in the report shall be implemented; and Action plan showing who is supposed to do what by when.

Appendices: Additional information or other evidence/material and/or source data.

b. components of a digital strategy review report include the following four:

Executive Summary: Summary of the review that encapsulates the main findings, conclusions and the recommendations in a summarized explicit manner. Responsible for summarizing the evaluation results which will be necessary for having a general vision of the outcomes for the stakeholders, interested in the given report.

Current Strategy Analysis: An assessment of the current digital strategy by identifying the advantages and disadvantages, performance of the current strategy. This component usually consists of the assessment of certain proportions, standards, and ratios within the company and the comparison of the results to the industry averages.

Recommendations: Concrete practical recommendations for the enhancement of the digital approach. The following recommendations will be obtained from the analysis, which focuses on either correcting observed weaknesses or seizing the opportunities.

Action Plan: A clear timeline of the strategies that are required to arrest the problem and the corresponding recommendations that have been made. This plan must contain schedule, main activities and who is responsible, enumerate resources that will be needed, recalculated or readdress plan from previous step and other issues in case for attention.

c.methods of distribution to stakeholders include any two of the following:

Email Distribution: It can be in the form of an attachment to the email, other than that it can provide a link to phone or online document that is protected. This method enables the stakeholders to be in a position to access the report whenever they desire and at the same time, the hard copy acts as a reference.

Presentation in Meetings: It can be explained during live or webinar meetings so there can be a real-time processing of what has been discussed in the report. This method allows for further probing than simply reading the report as stakeholders are able to raise questions regarding the report and the findings and recommendations of the report.

Question 9: What are the various aspects that should be considered while editing the review report based on the feedback received

Clarity and Conciseness: The report should be written in plain language and must not include complicated terms that will make the lay reader to develop some level of difficulty in understanding the report.

Relevance of Content: Ensure that it meets the stakeholders’ information requirements by concentrating on guidelines and recommendations.

Alignment with Stakeholder Expectations: Revise the report according to the requirements of the stakeholders that was discussed during the report’s review by making changes to reflect the stakeholder’s expectations or questions.

Question 10: List any three errors that should be checked and recti;ed while proofreading a report.

Spelling and Grammar Errors: Enhancing on these points is important to recover the professionalism and coherence of the context.

Data Accuracy: Its important to check all facts and figures truly before inculcating in the report because wrong facts demoralize the report.

Formatting Consistency: It makes some generalizations to check that the format such as the headings, fonts, bullets and many more are in order.

References

Almestarihi, R., Ahmad, A.Y.A.B., Frangieh, R., Abu-AlSondos, I., Nser, K. and Ziani, A., 2024. Measuring the ROI of paid advertising campaigns in digital marketing and its effect on business profitability. Uncertain Supply Chain Management, 12(2), pp.1275-1284.

Camilleri, M.A., 2021. Using the balanced scorecard as a performance management tool in higher education. Management in Education, 35(1), pp.10-21.
Da Veiga, A., Astakhova, L.V., Botha, A. and Herselman, M., 2020. Defining organisational information security culture—Perspectives from academia and industry. Computers & Security, 92, p.101713.

Errida, A. and Lotfi, B., 2021. The determinants of organizational change management success: Literature review and case study. International Journal of Engineering Business Management, 13, p.18479790211016273.

Georgiou, D. and Lambrinoudakis, C., 2020. Compatibility of a security policy for a cloud-based healthcare system with the EU general data protection regulation (GDPR). Information, 11(12), p.586.

Kiger, M.E. and Varpio, L., 2020. Thematic analysis of qualitative data: AMEE Guide No. 131. Medical teacher, 42(8), pp.846-854.

Seeher, V., Beimborn, D. and Holotiuk, F., 2020. How to Evaluate the Performance of the Chief Digital Officer-A Delphi Study on KPIs for CDOs. In ECIS.
Sunyaev, A. and Sunyaev, A., 2020. Internet computing (pp. 237-264). New York, NY, USA:: Springer International Publishing.

Taherdoost, H., 2022. What are different research approaches? Comprehensive Review of Qualitative, quantitative, and mixed method research, their applications, types, and limitations. Journal of Management Science & Engineering Research, 5(1), pp.53-63.